Your privacy

Privacy &
Cookies.

A clear explanation of the information we receive, why we use it and the choices available to you.

01

Who is responsible for your information?

Parker’s Detailing is responsible for the personal information described in this notice. If you have a question, want to exercise a data-protection right or would like us to correct information, contact us using the details on this page.

02

Information we receive

When you contact us by telephone, email, WhatsApp, social media or the website enquiry form, you may choose to provide your name, contact details, postcode, vehicle details, preferred date, service requirements and photographs.

The website does not store the enquiry form in a database. It prepares a WhatsApp message on your device for you to review and send.

If you accept analytics cookies, Google Analytics may collect information about how the website is used, such as pages viewed, approximate location, device and browser information, referral source and interactions with telephone, WhatsApp, enquiry, email and review links. We do not send the personal details entered in the enquiry form to Google Analytics.

03

How and why we use information

  • To respond to enquiries, prepare quotes and arrange bookings.
  • To provide the detailing service you request and communicate about it.
  • To maintain appropriate business, payment and accounting records.
  • To meet legal or regulatory obligations and handle disputes where necessary.
  • With your consent, to understand website use and improve the customer journey through Google Analytics.

Depending on the circumstances, we use information because it is necessary to take steps at your request before a contract, to perform a contract, to comply with a legal obligation, because of our legitimate business interests, or because you have given consent. Where consent applies, you can withdraw it at any time.

04

Who information may be shared with

We do not sell personal information. We may share only what is necessary with service providers that help us operate, such as website hosting, email and technical suppliers; WhatsApp or Meta when you choose those services; Google when you accept analytics; professional advisers; or public authorities where the law requires it.

Some providers may process information outside the United Kingdom. Where this happens, the provider’s applicable safeguards and privacy terms govern that processing.

05

How long information is kept

Enquiry and customer information is kept only for as long as reasonably needed to answer the enquiry, provide the service, maintain necessary business records and meet legal, tax or accounting requirements. The exact period depends on the type of information and why it is held.

Google Analytics information is retained in line with the settings for our Analytics property and Google’s applicable terms. Your cookie preference remains on your device until you change it or clear your browser storage.

06

Cookies and similar technologies

Analytics is optional and remains off unless you select “Accept analytics”. Rejecting analytics does not restrict your use of the website.

TechnologyProviderPurposeWhen used
parkers_analytics_consentParker’s DetailingRemembers whether you accepted or rejected optional analytics. This is stored in your browser’s local storage.After you make a cookie choice
_ga and _ga_*Google AnalyticsHelps measure visits and website interactions so we can improve the site.Only after you accept analytics

You can change your choice at any time. Rejecting after previously accepting also asks Google Analytics to stop storage and removes accessible Google Analytics cookies for this website from your browser.

07

Your data-protection rights

Depending on the circumstances, you may have rights to ask for access to your personal information, correction, deletion, restriction, portability, or to object to certain uses. You may also withdraw consent where processing is based on consent. These rights are not absolute and legal exceptions can apply.

If you are unhappy with how your information is handled, please contact us first so we can try to resolve the issue. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk.

08

External services and changes

Links to WhatsApp, social media, Google reviews and other external services take you to websites with their own privacy practices. Please review their notices before providing information.

We may update this notice if the website, services or legal requirements change. The date at the top of this page shows when it was last revised.

Questions about your information

We’re here
to help.

Contact Parker’s Detailing if you have a privacy question or want to exercise a data-protection right.